Terms of Service

Last Updated: November 10, 2026

1. Overview

Welcome to REPVAGO. Throughout these Terms of Service, the terms "we", "us", and "our" refer to REPVAGO, operated by Jinzhong Liangye General Merchandise Co., Ltd.

REPVAGO operates this online store and website, including all related information, content, product listings, features, tools, services, and shopping experiences made available to you.

By accessing our website, browsing our products, or making a purchase, you agree to be bound by these Terms of Service and our applicable store policies.

If you do not agree with these Terms, please do not use our website or services.

2. Eligibility and Use of Our Website

By using this website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree not to use our website for any unlawful, fraudulent, or unauthorized purpose.

You must not:

• Violate any applicable laws or regulations.

• Attempt to interfere with the security or operation of our website.

• Upload malicious software or harmful code.

• Use our website to distribute misleading or fraudulent information.

• Attempt to gain unauthorized access to our systems or other users' information.

• Copy, reproduce, or commercially exploit website content without appropriate authorization.

We reserve the right to restrict access to our website where reasonably necessary to protect our customers, business, and services, subject to applicable law.

3. Products and Product Information

REPVAGO offers a selection of seasonal decorations, holiday accessories, garden and outdoor products, and practical everyday items.

We make reasonable efforts to display product descriptions, photographs, specifications, colors, sizes, prices, and other product information accurately.

However:

• Actual product colors may vary slightly depending on screen settings and lighting.

• Product dimensions and specifications are provided according to the available product information.

• Product images may include styling or decorative elements that are not included in the purchase.

• Product availability may change without prior notice.

• Certain products may have different sizes, colors, quantities, or configurations.

Please review the product description and selected options carefully before completing your purchase.

If you have questions about a product, please contact us before placing your order.

4. Pricing and Payment

All product prices are displayed in the currency indicated on our website.

Prices, promotions, and product availability may change without prior notice, except where otherwise required by law.

The applicable product price, shipping charges, discounts, and any additional charges will be displayed during checkout before you complete your purchase.

You agree to provide accurate and complete billing, shipping, and payment information.

By submitting an order, you authorize the applicable payment provider to process the payment for the total amount displayed at checkout.

We reserve the right to review or cancel orders where there is a reasonable concern involving suspected fraud, unauthorized payment activity, pricing errors, or product availability, subject to applicable law.

If an order is canceled after payment has been collected, the applicable payment will be refunded.

5. Order Acceptance and Cancellation

After placing an order, you may receive an order confirmation email.

An order confirmation indicates that we have received your order. It does not necessarily mean that the order has been shipped.

We reserve the right to refuse or cancel an order in circumstances permitted by applicable law, including:

• Suspected fraudulent or unauthorized transactions.

• Incorrect product or pricing information.

• Product unavailability.

• Shipping restrictions.

• Incomplete or inaccurate order information.

If you wish to cancel an order, please contact us as soon as possible at service@repvago.com.

Cancellation requests received before order fulfillment or shipment will be reviewed and accommodated where possible.

Once an order has been shipped, it may no longer be possible to cancel it. In such cases, you may request a return in accordance with our Return & Refund Policy.

6. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframes below.

Order Processing Time

Orders generally require 1–3 business days for processing.

Processing includes order verification, preparation, packaging, and fulfillment arrangements.

Business days do not include weekends or applicable public holidays.

Shipping Time

After processing, standard delivery generally takes 12–15 business days.

Estimated Total Delivery Time

The estimated total time from order placement to delivery is approximately 13–18 business days.

These timeframes are estimates and are not guaranteed delivery dates.

Actual delivery may be affected by factors including:

• Destination and local delivery conditions.

• Customs inspections and clearance.

• Weather conditions.

• Carrier operations.

• Public holidays.

• Unexpected logistics or transportation delays.

Shipping fees and available delivery options will be displayed at checkout before payment.

Once an order has been dispatched, tracking information may be provided when available.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

We want customers to have a positive shopping experience.

Eligible purchases may be returned within 30 days after the delivery date, subject to our Return & Refund Policy and applicable consumer protection laws.

Return Eligibility

To request a return:

• Contact our customer service team within 30 days after receiving your order.

• Provide your order number and the reason for your return.

• Wait for return instructions and authorization before sending an item back.

• Return the item in accordance with the instructions provided by our customer service team.

Products should generally be returned in their original condition, with their original packaging and included accessories where reasonably possible.

Certain products may be excluded from returns where permitted by applicable law. Any such exclusions will be disclosed before purchase.

Damaged, Defective, or Incorrect Products

If you receive an item that is damaged, defective, or different from what you ordered, please contact us at service@repvago.com.

Please provide:

• Your order number.

• A description of the issue.

• Clear photographs of the product and its packaging, where applicable.

After reviewing your request, we may arrange an appropriate resolution, including:

• A replacement or reshipment.

• An exchange.

• A refund to the original payment method.

Where the issue is confirmed to be caused by an incorrect, damaged, or defective item supplied by us, we will provide an appropriate remedy without charging you for the necessary corrective shipment, subject to applicable law.

Refund Processing

Approved refunds will generally be issued to the original payment method.

The time required for the funds to appear in your account may depend on your payment provider, bank, or card issuer.

For detailed return instructions and refund conditions, please refer to our Return & Refund Policy.

Nothing in these Terms limits any mandatory consumer rights available under applicable law.

8. Promotions and Discounts

From time to time, we may offer promotional pricing, discount codes, or special offers.

Promotional offers may be subject to specific conditions, including validity periods, eligible products, minimum purchase requirements, or usage restrictions.

Unless otherwise stated:

• Promotions cannot be exchanged for cash.

• Certain promotional offers may not be combined.

• Expired promotional codes cannot be applied retroactively.

• Promotional availability may be limited.

Any specific promotion terms displayed at the time of the offer will apply.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, analytics services, and other business tools.

These services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, or independent practices of third-party websites and services.

Your use of third-party services may be subject to additional terms provided by those service providers.

We encourage you to review their applicable terms and privacy policies before using their services.

10. Privacy and Personal Information

Your privacy matters to us.

Personal information collected through our website may be used to:

• Process and fulfill orders.

• Arrange payments and deliveries.

• Provide customer support.

• Manage returns and refunds.

• Maintain website security.

• Improve website functionality.

• Conduct analytics and advertising activities where permitted.

We may share relevant information with Shopify, payment providers, logistics partners, analytics providers, and advertising partners when necessary for legitimate business purposes and as permitted by applicable law.

For further details about our information collection, use, sharing, cookies, and privacy choices, please review our Privacy Policy.

11. Intellectual Property

All website content, including text, graphics, website design, logos, images, and other materials owned or licensed by REPVAGO, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publicly display, or commercially exploit our website materials without appropriate authorization.

Product names, trademarks, images, and other materials belonging to third parties remain the property of their respective owners.

Nothing in these Terms grants you ownership of third-party intellectual property.

12. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information.

We reserve the right to correct such errors and update information when necessary, subject to applicable law.

If a material error affects an order that you have already placed, we will take reasonable steps to contact you and provide an appropriate resolution.

13. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an available basis.

We do not guarantee that website access will always be uninterrupted, error-free, or completely secure.

Product descriptions and website content are provided to help customers make informed purchasing decisions.

Nothing in this section excludes or limits any warranty, guarantee, or consumer protection right that cannot legally be excluded or limited.

14. Limitation of Liability

To the extent permitted by applicable law, REPVAGO and Jinzhong Liangye General Merchandise Co., Ltd. will not be liable for indirect or consequential losses arising from the use of our website or services where such exclusion is legally permitted.

Nothing in these Terms excludes or limits liability for matters that cannot legally be excluded or limited, including applicable statutory consumer rights.

15. Indemnification

To the extent permitted by applicable law, you agree not to misuse our website or services in a manner that causes unlawful harm to REPVAGO or other parties.

You may be responsible for losses arising from your unlawful activities, fraudulent conduct, or material violation of these Terms, where established under applicable law.

16. Governing Law and Consumer Rights

These Terms of Service are subject to applicable laws and regulations.

If you are a consumer, nothing in these Terms is intended to deprive you of mandatory consumer protection rights available in your country or place of residence.

Where a provision of these Terms is found to be unenforceable under applicable law, the remaining provisions will continue to apply to the extent permitted by law.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business operations, website services, products, or legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

Your continued use of our website after an update does not waive any rights that cannot legally be waived.

We encourage you to review these Terms periodically.

18. Contact Information

If you have questions regarding these Terms of Service, an order, shipping, returns, or refunds, please contact us using the details below.

Website Name: REPVAGO

Website Operator:
Jinzhong Liangye General Merchandise Co., Ltd.

Business License Entity:
Jinzhong Liangye General Merchandise Co., Ltd.

Registered Business Address:

No. 131, Area B,
Jinzhong Xinqidian Entrepreneurship Space Services Co., Ltd.,
2nd Floor, Building 3, Juyan Wealth Plaza,
No. 299 Guang'an Street, Anning Subdistrict,
Yuci District, Jinzhong, Shanxi, China.

Customer Service Email:
service@repvago.com

Customer Service Phone:
+1 7122158176

Website:
https://repvago.com/

Thank you for shopping with REPVAGO.

REPVAGO — Thoughtful Finds for Every Season.